• FAQ

Q: What are your payment terms and conditions?

A: - We require a 30% prepayment upon order confirmation.- The remaining 70% should be paid before shipment once the goods are ready.

Q: What are your production and delivery timeframes?

A: - Sample lead time is 1-3 working days plus transit time.- Normally, the production time is approximately 15 to 21 days, depending on the order quantity.

Q: Can I customize the size and design of my products freely?

A: - Absolutely, you can freely customize the size and design of your products

Q: Once my design is confirmed, how long will it take to receive a quotation?

A: - We will send you an accurate quotation within 24 hours of design confirmation.

Q: What is the cost for samples?

A: - Design is free, and we offer free samples (sample cost can be refunded).- Sample lead time is 1-3 working days plus transit time.

Q: What is your minimum order quantity (MOQ)?

A: - There is no MOQ limit. However, for lower prices, we suggest starting with 100 pieces of cardboard displays and 500 pieces of packaging boxes.

Q: What information does PackManuf need from me to provide a quote?

A: - Style, Shape & Size- Quantity- Printing requirements- Mode of transportation